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Buy Bees with Confidence, Enjoy Calm, Thriving Bees For Sale

 Buy Bees from BMH
Bee Nucs for Sale

Bees For Sale. Buy Bees From BMH

Bee Nucs for Sale from Black Mountain Honey

Welcome to Black Mountain Honey, where our no-nonsense approach to bee nucs for sale extends beyond merely providing bees. We specialise in offering calm, gentle and prolific nucs of bees backed up by exceptional customer service. Our bees for sale are specifically bred to ensure they remain calm on the combs and produce a bumper crop of delicious honey. Our primary goal is centred around cultivating the calmest and gentlest bees possible. We achieve this by breeding our UK mated queens using Pure Buckfast genetics, which are known for their superior genetics and traits, and we fall back on over 30 years of bee farming experience within our operation. Check out the video with YouTuber Just Alex, who came to buy bees in 2024.

At Black Mountain Honey, our unwavering commitment to quality sets us apart in the beekeeping industry. We prioritise excellence in every aspect of our operations and our dedication to providing premium bee nucs for sale  is evident in the meticulous care we take at every stage. When you choose Black Mountain Honey to buy bees, you can rest assured our colonies of bees are meticulously cared for, with all frames within our bees for sale, being less than 12 months old. We don’t sell nucs from our production colonies as a way of recycling dark, old and black frames (like many other suppliers).

 

We make our bee nucs within dedicated nucleus apiaries from brand new frames and foundation, ensuring you receive pristine and clean equipment to start your beekeeping adventure. Furthermore, our commitment to quality extends beyond the frames themselves. We go the extra mile by using nearly new Paynes poly nucs for transit, which is widely recognised as the best nuc in the market for transit.

Bee Nucs For Sale From Black Mountain Honey

The bee nucs for sale are placed into the brand new poly nucs in the summer and the bees overwinter in these boxes, before being sent in the Spring so they are always less than 12 months old upon delivery (2025 onwards). This ensures that your bee nucs for sale arrive in optimal condition and are ready to thrive in their new environment. Our bees for sale are bred from Pure Buckfast breeder queens, which means the F1 daughters are always calm, placid and prolific. If you want to buy bees that are perfect for the back garden, our bees for sale are well suited!

Choosing Black Mountain Honey means choosing a beekeeping experience founded on quality, reliability and a passion for nurturing thriving bee colonies. We take pride in delivering bee nucs for sale that not only meet but exceed the expectations of beekeepers at every level.

 

Trust us for excellence in beekeeping, where the pursuit of quality is at the core of everything we do. Check out our reviews below. 

Peter Nadin

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
Excellent service. As a new Beekeeper this year, I bought four nucleus colonies from three different suppliers. The nuc from Black Mountain Honey was by far the best of the four in terms of overall quality in my opinion. They are calm well behaved prolific laying bees that are a delight to inspect, which is also easy to do as all the frames are pretty new and in good condition making them easy to manipulate and assess. I would highly recommend them to new beekeepers. I have had two queens from Laurence at BMH too which have reinforced the quality of the service. Keep up the good work Laurence

Vanessa

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
I can't recommend Black Mountain Honey highly enough. You not only get a super healthy nuc with brand new frames (which is unusual), but access to Laurence's wealth of experience. He's super patient and responds promptly. I've decided to go it alone on my Flow hives journey. Laurence has experience of all types of hive and provide helpful and practical guidance when I hit a road block. Having tried other places I will only ever buy my nucs and queens from BMH. There's a reason they sell out of overwintered nucs so quickly!

Kish Khan

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
They should have a 6th star! Thanks so much for being with us the whole journey, last year we purchased our first NUC from "Patrick" no one should ever do that. BMH are amazing and have been very helpful highly recommend. Thanks for your help, your guidance and on going support. Lets hope we get some honey this year! Cant recommend you highly enough..

Chrissie Barnes

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
I was unable to accept delivery of my nuc on the scheduled date and had to change delivery at fairly short notice . Laurence could not have been more helpful in setting up a new delivery date for me. The customer service at Black Mountain is second to none as is the after sales support. The instructions for setting up the Nuc were detailed and easy to follow , and the bees were wonderfully calm to handle . The NUC arrived exactly on time as notified and the whole process totally stress free. Communication with the company excellent. Will definitely be recommending Black Mountain Honey to my bee keeping association and getting my next queens here. I am very much a novice bee keeper and this company instils confidence from the word go . Many thanks for first class service!

Zak Harrow

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
Amazing I couldn't ask for a better service. Delivery of the langstroth nucleus was on time with plenty of notification on time date of delivery. The bee's are so calm not one bit of aggression or stings these bee's from Black Mountain Honey are amazing. And customer service is better than expected from such a busy man thankyou very much Laurence.

James Williams

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
I recently bought two nucs from Black Mountain Honey. Laurence was a pleasure to deal with and replied to all questions promptly. The bees arrived as promised and are of a lovely temperament. I will be using them for all future purchases.

Nick Gabriel

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
I’ve had a faultless customer experience from the start, from ordering to delivery the Nuc arrived in beautiful condition with 3 full frames of sealed brood and with such calm docile Buckfast bees making the transfer from Nuc to my Flow Hive a most pleasurable experience. Since then inspections haven’t required smoking and making hands on a dream. Many thanks Lawrence and Black Mountain Honey! 5***** from nicks_bees 🐝

Gary Cutler

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
With less than a year as a new beekeeper I would not be where I am today without the 2 Nucs supplied by Black Mountain Honey and the invaluable advice received from Laurence throughout my beekeeping journey. I'm up to 5 hives now and the bees are doing great!

Dan Reid

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
Very professional, I would recommend BMH will definitely been using them again, wealth of knowledge with support through all stages, couldn't be happier

Peaches Jackofski

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
We started beekeeping this year , to hedge our bets, we placed orders at several places including eBay, local bees, Facebook, , I can assure you, the bees that come from black mountain, are the biggest nucs, most filled out frames, and in beautiful hard wearing poly boxes. It’s a huge amount of bees, We went on to buy a second nuc from here, same brilliant bees, just in great shape, by far the biggest and strongest colonies we have. This, along with the videos online, and the livestreams, we have learned so much.

Darren Rockach

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
BMH does is fantastic. Lots of advice to back up the excellent quality nucs they provide. Well worth subscribing to the youtube channel also as this is full of useful information. After 24 hours from receiving the nuc in the post I transferred to their final home and within less than an hour bees are returning with lots of pollen. It has to be said that my bees are the best looking and best behaved in the world but I guess every bee parent thinks the same. It's only true though when they are BMH bees ;-)

Luke Wason

UK Overwintered Poly National Nucleus Colony - 2025 Delivery
I have purchased 2 buckfast mated queens and 2 nucs of bees in the last few weeks. Both Queens were accepted and are laying really well. Nucs received with lots of bees and BIAS ,now in a full hive and expanding well. Will be buying more Queens soon. Excellent service.

Bee Nucs for Sale From Black Mountain Honey

We use a selection of the very best Buckfast breeder queens in our bee nucs for sale, as we believe these result in F1 Buckfast queens with superior temperament and disease resistance. They also produce a lot of honey. All of our overwintered nucs for sale include F1 Buckfast queens mated within the United Kingdom.

BEES FOR SALE - Queens
Bee nucs for sale

We only let the nucleus colonies leave us once they are a strong unit of bees. Our bees for sale, will have at least 3-4 frames of brood in all stages and at least 2 frames of stores. We will notify you of delivery one week before colony availability and send tracking details for your colony of bees as it passes through the post.

BUY BEES - Strong
buy bee nucs uk

Buying bees from us? We pride ourselves on our customer service and aftercare. We are here to provide advice and guidance to make your beekeeping journey smooth and successful. Should you have any questions, please do not hesitate to reach out to us. We take great satisfaction in helping whenever you need it.

BEE NUCS FOR SALE - Care
flow hive nucs for sale

Our F1 Buckfast bee nucs for sale are overwintered in Wales. Our bees for sale are treated for varroa mites in Autumn and Winter and fed to enable the bees to overwinter successfully. They are ready for delivery in April/May and shipped with Royal Mail.

BUY NUC BEES - Treated
bee nucs for sale uk

We take pride in crafting six frame bee nucs for sale that reflect the excellence of our Welsh apiaries and the superior genetics of UK-mated Buckfast queens. Our bees for sale sell out every single year for good reason - they are calm, placid, prolific and a pleasure to work with.

PURCHASE BEES - Commitment
buy bee nucs

We understand the importance of a calm temperament when it comes to bee nucleus colonies, so we take pride in offering the calmest and most gentle bee nucs for sale. Our bees for sale are the perfect colony for your back garden beekeeping operation.

BUYING BEES - Calm
overwintered bee nucs

ALL BEES FOR SALE ORDERS QUALIFY FOR FREE UK SHIPPING

If you want to learn more about our nucleus colonies for sale, the video below covers many topics. We discuss our choice of queens and frame sizes, focus on temperament, honey production capability, delivery details, poly nuc boxes, why we don't use correx nuc boxes and much more! We even have some feedback from Colin at Foxes Afloat, who took delivery of 12 nucs last year.

Learn more about our Bee Nucs for Sale

We do our best to make things as simple as possible. From fast checkouts to Apple/Google Pay. We have you covered.

Bee Nucs for Sale at Black Mountain Honey

Easy Ordering

Our website, powered by WIX, ensures a super-fast and secure ordering experience. We support fast checkouts with Google/Apple Pay to make ordering as simple as possible and accept all major credit/debit cards for your convenience.

Fast & Free Delivery

We work as hard as the bees to get your orders ASAP. Bee Nucs are sent free of charge via Royal Mail's Special Tracked Next Day Delivery, and we'll provide you with tracking codes the day before delivery so that you can monitor the journey of your honey bees.

Customer Service

At Black Mountain Honey, our commitment goes beyond the transaction – we don't just deliver your bees; we support your beekeeping journey. Explore our collection of informative videos to enhance your skills, and feel free to contact us through phone, email, or WhatsApp for any assistance you may need.

Quality Products

Our focus on quality is clear. We provide the best nucs that money can buy. Our pedigree F1 Buckfast queens will give you the best possible beekeeping experience.

Looking for mated queens for sale? Click here

  • How do I place an order for nucs?
    All nucs orders should be placed through our website. We take a £50 deposit to secure your order. We will then email you in Jan/Feb/Mar to provide detials on how you can pay your outstanding balance.
  • How do install a nucleus?
    When the nucleus arrives, there will be a QR code on the box which you scan that takes you directly to your installation instructiions. We also send an email in advance detailing these steps so you can prepate for the arrival of your nucleus colony. We have a dedicated webpage for nucleus installation which shows all of the steps required. There is also a video showing you how to do it. If you have any questions at all, please contact us via the website and we will be more than happy to answer any questions. https://www.blackmountainhoney.co.uk/how-to-look-after-bees
  • Are you DASH accredited?
    Yes. Laurence Edwards is a fully qualified and registerd DASH inspection. (Disease Assurance Scheme for Honey Bees).
  • Do you offer delivery at the weekend?
    Unfortunately for nucs, we are unable to offer delivery at the weekend due to risk of delayed delivery.
  • Are your queens marked?
    Yes. All of our queens are marked with the corresponding colour for the year of mating.
  • Are the poly boxes returnable?
    Unfortunately, due to the risk of disease, we cannot accept any poly boxes back into our apiaries. They sell well on FB if you no longer need them, but they are a very useful item around the apiary. Perfect for making your own splits.
  • Are your queens clipped?
    No. Are queens are not clipped and we do not offer a queen clipping service.
  • What do I need to bring when collecting my nuc?
    We recommend bringing two items when collecting. Some wooden battens to lift the nuc from the base of the car and a small water sprayer to help the bees stay cool in transit. You don’t need a beesuit, gloves etc
  • My nuc arrived after 1pm. What should I do?
    We do not guarantee the time or date of delivery. Even though we use a ‘guaranteed’ delivery service, we don’t provide any refunds or rebates for delayed delivery. RM make it too hard to claim for this so we don’t pursue any losses.
  • Will I receive a tracking code?
    Yes. You will receive a tracking code the day before the nuc is due to be delivered. (ROYAL MAIL)
  • How will I know when the nuc will be delivered? Do I receive a notification of dispatch?
    When you order a nuc, you will receive an email confirmation of order (check spam/promotions). Around Feb/March we will be in touch to collect your outstanding payments and agree a date for the delivery of your nucs (weather dependent). On the day of dispatch around 4pm, we will send you a dispatch notification with tracking code. You will also at this point receive an email/text from Royal Mail advising of the day of the delivery (next day). On the morning of delivery, you will receive a 1hr timeslot from Royal Mail for delivery. You must be at home to sign for the nucs
  • Where do I collect my bees from?
    All nucleus collections will be from Black Mountain Honey, Hendre Foilen, CH7 4EL
  • Are your nucs treated for varroa?
    Yes. All nucs are treated with Apivar in August for varroa. They are also sublimated with Apibioxal in December to ensure the mite load is very low. We recommend your first treatment should be in August/September and we recommend using Apivar
  • Is your delivery service guaranteed?
    We guarantee the nuc will arrive alive and in good conditon. If the colony arrives dead, we will replace it free of charge. It should be noted, our faikure rate for nucs is below 0.05%. We do not guarantee the time or date of delivery. Even though we use a ‘guaranteed’ delivery service, we don’t provide any refunds or rebates for delayed delivery. RM make it too hard to claim for this so we don’t pursue any losses.
  • Do your nucs fit into a flow hive?
    Yes. Our Langstroth nucs are designed to fit perfectly into a Flow Hive
  • Can I inspect my nuc when I collect?
    Unfortunately, due to the number of colonies being collected and the unsuitable location, you cannot inspect your bees prior to inspection - but you can see our bees on our YouTube channel.
  • Do I need to be in to sign for the nuc?
    Yes. Someone will need to be home to sign for the nuc. We are unable to send nucs on any service that doesn’t require a signature.
  • Do you offer delivery for your nucs?
    Yes. All of our nucs include FREE UK Special Delivery via Royal Mail. The nucs are collected from us at 530pm and travel directly to the Chester sorting office (bypassing the local office). They are then sent UK wide and are delivered before 1pm the following day.
  • How much is postage on nucs?
    We offer free postage on all of our nucs. They are £350 each inc free UK Special Delivery before 1pm with Royal Mail
  • Can I cancel my order?
    Our nucs are produced to order with very little float in the numbers available. The £50 deposit for the nucs is non refundable. We are able to move the dates around and carry over to the following year if required.
  • What is the difference between an overwintered nuc and a spring nuc?
    Our overwintered nucs are made using UK mated queens from our welsh apiaries. They arrive around 4-6 weeks earlier than our spring nucs. They contain a queen from the previous season that has overwintered in the UK. The spring nucs are made up early in the season using top quality, imported queens. They contain a queen that was mated in the current year. In terms of quality, they are identical and they both arrive on 6 frames in a Paynes ventilated poly nuc.
  • When are your nucs available?
    We send our overwintered nucs between March-June each year. Our Spring nucs are sent between May - July. Our nucs sell out well in advance every year so we take deposits between Aug-April.
  • Why are your deposits non refundable?
    We take a deposit to secure the order for the season to help with planning and preperation. We will purchase equipment such as nuc boxes, frames, queens, wax etc based on the current orders. Bees are produced to order, in the past where we have taken orders in good faith we have been let down. Cancellation not only wastes our resources but time may have already been set aside producing your order.
  • What's included when I buy a nucleus colony?
    Included in your nucleus colony are the following: 1 x mated and marked queen bees. 3-4 frames of brood. 1-2 frame of stores. 6 frames of bees in total. 1 x paynes poly nuc with ventilated screen.
  • Are your queens mated?
    Yes. All of our queens are mated and pass a variety of stringent tests prior to sending to our customers.
  • What happens if I miss the delivery of the nucs?
    You must be at home to sign for your nucs on the first attempt to qualify for our live arrival guarantee. If you miss the delivery, the nucs will be delivered automatically the following day. Nucs can survive in the post in excellent condition for many days and 99% of the time, they arrive the next day in perfect condition.
  • Do you offer collection?
    Yes. We offer collection for our nucs. We generally have collection days on Saturdays throughout April and May. If you select collection, we will be in touch to agree a suitable date and time for collection.
  • Are your nucs UK bred?
    Our nucs are produced by us here in the UK. The queens are also mated in the UK and overwintered in the UK.
  • What types of nucs do you sell?
    We sell standard national and Langstroth nucs. Both of these are sent in a Paynes poly nuc with a ventilated screen. We do not sell 14 x 12, commercial, dadant, top bar nucs.
  • Will you call me when my nuc is ready?
    No. We send emails and texts to confirm when your bees will be delivered. Please keep an eye on your emails. We will call you if you do not respond to our emails :)
  • What is DASH?
    Introduction In 2010 - 2011 the Farming Regulation Task Force issued an Earned Recognition Plan which, as the title suggests, allows self-regulation to those who show a strong track record of reliability and adherence to standards. This risk-based approach to inspections already runs throughout a number of inspection regimes, e.g. Integrated Pollution Prevention and Control (IPPC) inspections in the pig and poultry sectors, and in livestock welfare and dairy hygiene inspections. In 2013, the National Bee Unit (NBU) and The Bee Farmers’ Association Ltd (BFA) collaborated to develop DASH – the Disease Accreditation Scheme for Honeybees. The aim of DASH is to: Reduce the costs associated with disease within commercial beekeeping operations; Improve the health of honeybees within the operation, and Reduce the regulatory burden in the form of inspection visits. DASH is recognised within the DEFRA Farming Regulation Task Force Implementation – Earned Recognition Plan August 2013. DASH is only eligible to those in the Bee Farming industry and those members that successfully complete the scheme will receive greater autonomy and fewer inspections by Bee Inspectors. This will not necessarily mean a reduction in the total number of inspections, but rather gives an opportunity to improve targeting inspections to those close to disease. Overview of DASH During the late summer months, participants will need to attend a training event to verify that they can recognise disease; In the winter, successful candidates will be expected to update their apiary sites and colony numbers on BeeBase; The following Inspection season, the NBU will then carry out baseline inspections of all colonies. Once this is complete, improvement orders will be issued if necessary, followed by a certificate of competency; From then on Bee Farmers will be required to self-report any disease finds to the NBU as required in the working protocol. Any equipment needed for diagnosis of suspect disease will be provided by the NBU; Members will receive audit visits by Bee Inspectors. Any audit visit which involves ‘Inspection Activity’ still has to be risk based and must fall in line with our operating to the Regulators Compliance Code. There will be no Inspection Activity without a reason
  • When will my bees be ready?
    Overwintered nucs are ready between Mar-May. Spring Nucs are ready between May-July. We do not send any nucs after July.
  • When is best to order?
    We generally sell out between November and January each year. We take a £50 deposit to secure your nucleus and we advise ordering as early as possible. Nucs will be dispatched in priority order. The earlier your order, the earlier we will delivery your nucs.
  • What happens if the nuc delivery is delayed by Royal Mail?
    We do not guarantee the time or date of delivery. Even though we use a ‘guaranteed’ delivery service, we don’t provide any refunds or rebates for delayed delivery. RM make it too hard to claim for this so we don’t pursue any losses. However, the nucs are very resilient in the postal service and can survive for a good few days in excellent condition. Where delivery fails, RM will automatically attempt to deliver again the following day.
  • Where is your honey produced?
    All of our honey is produced by bee farmers within the UK. We never import honey and all honey comes from our own bees (Laurence Edwards and Richard Stevens).
  • What different types of honey do you sell?
    We sell 8 different types of honey. Wildflower, soft set, borage, heather, heather blend, set borage, natural set and section combs.
  • Do you sell honey in bulk?
    Yes. We sell honey in bulk. Please visit our wholesale page
  • Where can I buy your honey?
    We sell honey in various shops throughout Flintshire and Wales. We also sell directly from our website
  • Whats included in your gift sets?
    Included in our gift sets is a pack of wildflower seeds, birch wooden honey dipper, a6 info card and of course, our award winning honey.
  • Do you sell honey via a wholesale route?
    Yes. We sell honey in bulk. Please visit our wholesale page
  • How much is postage on honey?
    Postage on all honey products is free within the UK
  • Are you hygiene certified?
    Yes. We have a 5 star hygiene rating and a level 2 in Food and Drink Manufacturing.
  • How long will delivery take?
    We send all honey orders using RM tracked 48 hr service. You don’t need to be in to sign for your honey and RM will leave in a safe place. The honey is fully tracked and will receive tracking messages from RM
  • How is your honey packaged?
    Our honey comes in 227g glass jars with metal lids. Both of these are recyclable. All of our packaging is 100% compostable at home. We only use materials that can be composted or recyclable. We don't use any single use plastics in our honey packaging.
  • Is your website secure?
    Yes. Our website is hosted by WIX. One of the largest hosting services in the world. It is fully secure. You will see the padlock symbol in the top right hand corner.
  • Can you take my order over the phone?
    Its much faster to order through the website but if you are struggling we can take orders over the phone
  • Do you send items outside the UK?
    Due to Brexit, we are only able to send nucs/queens/honey within the UK
  • How can I contact you?
    You can contact us by phone, email, text or Whatsapp
  • What payment options do you offer?
    We accept credit card/apple pay/google pay/bank transfer. We do not accept Paypal or cheques.
  • Do you have a shop?
    We are based from our home and we do not have a shop that you can visit. We are a 100% online business.
  • Can I order a queen and a nuc together?
    There is no need as a nucleus already contains a queen. If you are ordering them seperately it’s the same price to order them seperately and this makes our lives much easier. Please order seperately if you can.
  • What is your phone number?
    The best phone number to contact us is 07886 628 219. If we don’t answer or your call drops. Please text us and we will get back to you ASAP
  • Where are you located?
    We are located in North Wales. Collection of our nucs is from Hendre Foilen. Ch7 4el. We do not have a shop you are unable to visit our premises which is just our house
  • I cant get through on the phone?
    We are FT bee farmers so our hands are often sticky or covered in bees. We will try to answer when we can but we will respond to texts and emails as soon as we possibly can.
  • How do place an order?
    All orders should be placed via the website. If you are struggling, we can take orders over the phone.
  • What does ‘in stock’, ‘as soon as available’ and ‘next day delivery’ mean?
    When ordering queens you are given the option to select a day of dispatch. This is the day we send the queen and will arrive the following day before 1pm. We advise people to use this option where possible. You can order for dispatch on a specific day, up to 3 months ahead of delivery. If your preferred date isn’t available, you can select Next Day Delivery. If you select this option before 4pm, we will dispatch on the same day, for Next Day Delivery. As Soon As Available option is our flexible option. We will send your queens as soon as they arrive with us and notify when you they are likely to be delivered.
  • Are there any discount codes?
    Our queens generally sell out before they arrive with us but we do very occasionally send out discount codes to our mailing list. Sign up HERE.
  • When are the queens available?
    Our F1 Buckfast queens are generally available between April and September. Our UK mated F1 Buckfast queens are available from June – August.
  • Can I order queens outside of the season?
    Yes. When the queens are out of season, we allow pre-orders to be made. This reserves your queens and ensures you are top of the priority list for early dispatch?
  • Do you offer any bulk discounts?
    Yes. We offer various bulk discounts on our queens. Please see the product page.
  • How late in the day can I order a queen?
    If the queens are in stock, you can order up to 4pm Monday to Friday. Orders received before 4pm on Monday-Friday will be dispatched the same day and will arrive the following day before 1pm
  • Why is there a price different between the F1 Buckfast and UK F1 Buckfast queens?
    The UK F1 Buckfast queens are more expensive as they are considerably more time consuming and resource intensive to produce. We are at the mercy of the UK weather and will only sell queens that pass our stringent quality tests.
  • Can I cancel my order?
    If you cancel an order, we incur a 4% processing fee for the total value of your order. We understand things change and we will do our best to accommodate any changes you need to make. If you wish to cancel, we will apply a £5 cancellation charge to your order.
  • Your postage is expensive. Is there a cheaper option?
    Unfortunately, we are only able to send queens in the UK through Royal Mail. They are the only courier licenced to carry live insects. We use their Special Delivery service which means the queens are sent on a Next Day Delivery service. This is the fastest service available from Royal Mail. We have tried using their cheaper services such as RM24 but they are not reliable and we don’t believe its fair to subject the bees to an extended transit in the post.
  • My introduction failed. What next?
    If your introduction failed then please evaluate what went wrong. If you wish to call or email us, please get in contact. It is highly likely there is a virgin queen in your hive that killed the mated queen. You need to find and kill any virgins in the hive before attempting to introduce another queen.
  • Should I store the queens?
    We don’t recommend storing or banking queens. If you do need to store them in the short term, keep them in a cool, dark environment and give them a drop of water on the cage every 6 hours.
  • How long does it take a queen to start laying?
    It can take the queen up to 3 weeks after leaving the cage to start laying eggs. If the queen isn’t laying eggs after 3 weeks from leaving the cage, we will provide a replacement. You must return the faulty queen back to us prior to us sending a replacement
  • How do I introduce the queen?
    Full details on how to introduce your queen is available by scanning the QR code on your mailing packet. You can also check out our dedicated page on how to introduce a queen which has a video showing the process. SEE HERE. https://www.blackmountainhoney.co.uk/how-to-requeen-a-beehive
  • What should I do with the queens when they arrive?
    Queens should be introduced as soon as practically possible after delivery.
  • Why should I requeen my beehive?
    There are many reasons to requeen a colony of bees. Check out our dedicated webpage and video. https://www.blackmountainhoney.co.uk/reasons-to-requeen-a-beehive
  • Should I remove the attendants?
    No. There is absolutely no need to remove the attendants. It can only cause issues. We do not recommend it.
  • What happens if the introduction fails?
    Unfortunately, live queen introduction isn’t guaranteed. There are many variables in play which can impact the introduction process and result in a failed introduction. All of these factors are outside of our control. We are unable to hold any liability for failed introductions and we do not send replacement queens for failed introductions.
  • Will I receive a tracking code?
    Yes. You will receive a tracking code the day before the queen is due to be delivered.
  • Do you offer delivery at the weekend?
    Yes. We offer delivery on a Saturday only. For Saturday delivery, please select the corresponding Friday as the day of dispatch. There is no increased charge for Saturday delivery. Saturday deliveries can be delivered at any point throughout the day. RM can deliver up to 7pm in the evening.
  • What happens if the queen delivery is delayed by Royal Mail?
    We do not guarantee the time or date of delivery. Even though we use a ‘guaranteed’ delivery service, we don’t provide any refunds or rebates for delayed delivery. RM make it too hard to claim for this so we don’t pursue any losses. However, the queens are very resilient in the postal service and can survive for a good few days in excellent condition. Where delivery fails, RM will automatically attempt to deliver again the following day.
  • My queen arrived after 1pm. What should I do?
    We do not guarantee the time or date of delivery. Even though we use a ‘guaranteed’ delivery service, we don’t provide any refunds or rebates for delayed delivery. RM make it too hard to claim for this so we don’t pursue any losses.
  • What happens if my queen arrives dead?
    We offer a Live Arrival guarantee. If your queen arrives dead. Please take a video of the dead queen in her cage (don’t open the cage) next to the delivery packing note. We will send you a replacement queen as soon as practically possible. Please note – without video evidence of the dead queen in the (unopened) cage, set against the mailing card showing your name and address, we are unable to take any liability to queens that arrive dead on arrival. Please email all videos to blackmountainhoney@gmail.com
  • Is your delivery service guaranteed?
    We guarantee the queen will arrive alive. If she arrives dead, we will replace her free of charge. We do not guarantee the time or date of delivery. Even though we use a ‘guaranteed’ delivery service, we don’t provide any refunds or rebates for delayed delivery. RM make it too hard to claim for this so we don’t pursue any losses.
  • How will I know when the queen will be delivered? Do I receive a notification of dispatch?
    When you order a queen, you will receive an email confirmation of order (check spam/promotions). On the day of dispatch around 4pm, we will send you a dispatch notification with tracking code. You will also at this point receive an email/text from Royal Mail advising of the day of the delivery (next day). On the morning of delivery, you will receive a 1hr timeslot from Royal Mail for delivery. You must be at home to sign for the queens.
  • Do you offer collection?
    Unfortunately, as we are generally out in the day working the bees, we are unable to offer a collection service. On larger orders, we can arrange collection by appointment only. Please email blackmountainhoney@gmail.com
  • What happens if I miss the delivery of the queens?
    You must be at home to sign for your queens on the first attempt to qualify for our live arrival guarantee. If you miss the delivery, the queens will be delivered automatically the following day. Queens can survive in the post in excellent condition for many days and 99% of the time, they arrive the next day in perfect condition.
  • Do I need to be in to sign for the queen?
    Yes. Someone will need to be home to sign for the queen. We are unable to send queens on any service that doesn’t require a signature.
  • How is the queen packaged?
    Our queens are sent in a perforated cardboard mailing packet. We find these offer the best compromise between protection against knocks and ventilation. Our mailing cards include a QR code which you can scan to see how to introduce your queens.
  • Do you supply an introduction cage?
    Our queens are sent in a travel cage that doubles an introduction cage. These are the cages that we use to introduce our own queens.
  • The queen cannot exit the cage. What should I do?
    The queen is able to fit through the larger of the two fondant tabs but occasionally they are reluctant to leave. First, ensure the bees have eaten through all of the fondant. The queen cannot leave until the fondant has been eaten. If the fondant is entirely removed and the queen still wont leave after being open for 48 hrs, then submerge the entire cage (with queen inside) in a glass of water. This will wet the queens wings and ensure she cannot fly off. You can then safely open the cage and let the queen walk into the hive (SEE VIDEO).

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